Privacy policy

Mudances La Formiga is a small moving company based in Sants, Barcelona (Carrer de Riera Blanca 42, 08028 Barcelona). You can reach us at hola@laformiga.cat or +34 934 000 118.

When you request a quote or book a move, we collect:

• Your name, email address and phone number.
• Your pick-up and delivery addresses, floor and lift details.
• The inventory of items you tell us about, including photos you upload.
• Your preferred moving date and time slot.

Conversations with Formigueta, our ant helper, are stored only in your own browser and are never sent to our servers beyond what is needed to answer your question.

• To calculate your price and confirm your booking.
• To plan the crew, van and any parking permits for your moving day.
• To send you confirmations, reminders and follow-ups about your move.
• To ask for a review after your move, which you can always ignore.

We never sell your data or share it with advertisers.

Booking records are kept for the period required by Spanish tax law. Photos and inventories are deleted 12 months after your move. You can ask us to delete your data earlier by writing to hola@laformiga.cat.

Under the GDPR and Spanish law (LOPDGDD) you can access, correct, export or delete your personal data at any time, and object to how we use it. Write to hola@laformiga.cat and we will answer within 30 days. You can also complain to the Spanish Data Protection Agency (AEPD) at aepd.es.